Returns and Exchange Policy

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return the item under the following conditions:

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• Return period: Returns are accepted within 3 days of receiving your order.

• Condition of item: The item must be unused, unopened, and undamaged.

• Transparent wrapping: If the transparent wrapping around the perfume box is damaged, returns will not be accepted.

• Return process: To initiate a return, please contact us via WhatsApp at 33623056.

• Refund method: The amount will be refunded to your original payment method.

• Return shipping: Return shipping costs are the responsibility of the customer.

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Exchange Policy

You can exchange an item under the following conditions:

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• Exchange period: Exchanges are accepted within 7 days of receiving your order.

• Condition of item: The item must be unused, unopened, and undamaged.

• Transparent wrapping: If the transparent wrapping around the perfume box is damaged, exchanges will not be accepted.

• Exchange process: To initiate an exchange, please contact us via WhatsApp at 33623056.

• Exchange options: Items can be exchanged for another item of equal, higher, or lower value.

• Refund for price difference: If exchanging for an item of lower value, the difference will be refunded to your original payment method.

• Exchange shipping: Exchange shipping costs are the responsibility of the customer.

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​If you have any questions or need assistance with a return or exchange, please don’t hesitate to reach out!